Delivery and Return

Rental Process

Airport Delivery (600 JPY)

NARITA / Terminal 1 [Post Office on 4F, Departure Lobby of Central Building] or
[QL Liner on 1F, Arrival lobby of North/South Wing]
NARITA / Terminal 2[Post Office on 3F, Departure lobby of Main Building] or
[QL Liner on 1F, Arrival lobby]
Haneda[JAL ABC Delivery Counter on 3F, International Departure Lobby until April 30, 2019]
[JAL ABC Arrival Counter on 2F, International Arrival Lobby from May 1, 2019]
KANSAI (KIX)[Post Office on 2F (South) of Terminal 1 Building] or
[JAL ABC Counter on 1F (Sounth) of Terminal 1 Building]
Chubu(Centrair)[YAMATO Baggage Service on 3F of Departures lobby]
New Chitose[Post Office on 2F, Domestic Departure lobby] or
[Temporary Baggage Storage on 3F, International Departure lobby]
Fukuoka[Yamato Transport Counter on 1F of International Terminal Building]

The final pickup location will be assigned by Let's Internet japan, based on your flight information.

HOW TO RETURN Devices (FREE)

When you rent something from us, you will receive the rental items and a prepaid return envelope. To return the device to us, please place all rental items into the prepaid return envelope, seal it, and then drop it in any mailbox. You will easily find mailboxes all around Japan, as well as in the airport before the security gates. You do not have to directly return the rental items to our office counter. If you have any questions, please contact us.

How To Return Instructions PDF

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